Credit Controller Career
What is a Credit Controller?
Credit controllers are employed by firms to manage all the liaison and administrative duties that stem from installment sales transactions. The credit controller is responsible for protecting the interests of both the buyer and the seller.
Duties of a Credit Controller
When a prospective client wants to open an account with a company, the credit controller is tasked with opening the account in line with the company’s credit policy. This includes checking the clients credit history, drawing up the payment contracts, and collecting the deposits and payments. Credit controllers have the authority to accept or reject credit applications based on their own assessments.
When granting credit to individuals, the credit controller relies on personnel interviews, credit bureaus and banks. The credit controller is also responsible for interpreting the legal terms and conditions to clients and in some cases, he/she will also be responsible for establishing a credit policy.
Job requirements of a Credit Controller
Credit controller jobs are suited to persons who are purposeful and methodical by instinct. An effective credit controller needs to be comfortable with executing administrative and accounting decisions with accuracy while working under pressure. Because credit control involves working with people and their money (a sensitive subject), it is necessary to possess excellent communication skills and a pleasant personality. The fact that the credit controller often has to demand payment on accounts that are in arrears, means that he/she needs to remain tactful yet firm.